RTI Queries to DTC [route no. 615, JNU!]

Written by vik

Topics: Campus, RTI

615This was long overdue! Today I am submitting the following RTI petition to the Delhi Transport Corporation (DTC) on the abysmal service of the route no. 615 buses (“lifeline of JNU”). I have asked other questions too such as on ladies seats occupied by men and the route no. 764.  The reply will be posted here after a month when I receive it.

I have asked these questions. Feel free to comment.


1.  The hoardings hung at JNU bus stops by the DTC suggest that the route no. 615 bus is very frequent. However, the fact is that there is hardly any DTC 615 bus plying which continues to cause tremendous inconvenience to students/commuters. Keeping this in view, please answer the following:

(a) Why have you tried to cheat people by giving a false picture of the situation? Will you edit/remove those information boards to give the true picture to people?

(b) What is the total number of DTC route no. 615 buses (if any) plying as on 21 January 2009?

(c) What are the total incidences of DTC buses from Purvanchal Hostel to Minto road in one day? By number of incidences is meant the actual number of occurrences in a day when DTC buses ply ‘from Purvanchal to Minto road’. So, if there are 3 cases of one/more DTC bus plying from Purvanchal to Minto road, the answer will be 3. Please also give the time when they start from Purvanchal stop. I am deliberately asking you this because on paper you may say that there are 8 or 10 buses but their actual movement (incidence to and fro) may give a different picture!

(d) Give the timings of both DTC and blue line 615 buses from Purvanchal hostel to Minto road and the vice versa for a day.

(e) Are you going to increase the number of 615DTC buses in near future? If No, why not? If Yes, why so late?

(f)   What is the total number of private (blue line) route no. 615 buses plying as on 21 January 2009?

(g) The DTC student bus pass is not valid in private buses. However, JNU students’ DTC bus pass is valid in private 615 blue line buses. Keeping this in view, please inform whether the DTC or Delhi government gives some concession/rebate to 615 Blue lines for enabling this concession?

(h) There is hardly any route no. 615 bus after 8:15 PM. Please inform if you are going to introduce one/more buses after 8 PM. If no, why not?

(i)   Are you going to introduce at least one DTC bus of the newest type (the swanky, low-floor, disabled-friendly green/AC red bus) on the route no. 615 in near future? If no, why not? If yes, when? What is/are the criterion/criteria for choosing the routes for these buses?

2.  The DTC bus pass counter in JNU has given a lot of tension to JNU community due to the poor quality of service. Keeping this in view, please reply to the following:

(a) What are the exact timings for this counter?

(b) What is the total number of staff working here? What are their names?

(c) Does this DTC counter have a UPS support (to prevent disappointment   emanating from power failures)? If no, why not?

(d) I have noticed in the past that the counter sometimes did not open on time because the staff did not arrive on time. Keeping this in view, please monitor the state of affairs presently and inform whether it is really opening at the exact timings.

(e) I got a DTC bus pass made yesterday. I paid 65 Rupees for the period 20 January 2009 to 30 April 2009. Please break it up according to the expenses charged. I just want to know the monthly charges and/or any other charge included therein.

3.  It is common in DTC buses to find ladies seats occupied by males even when there are ladies standing in the aisles! Don’t you think it will be in common welfare to empower the DTC/blue line bus conductor to remove such men from the seats and/or threaten to take the bus to the nearest police station (if the men don’t vacate these seats)?  This is also a suggestion and you can forward it to the DTC and the government. It should be announced in the public through the media that the bus conductor has the right to ask such men to vacate the seats or they will be taken to the nearest police station. You only have to announce so and 80 per cent of men will fall in line. Please opine.

4. Why don’t you increase the fee for the DTC student bus pass? When was the last revision made?

5. What is the total amount of money collected last year from commuters who were travelling in DTC buses without tickets and were caught by your ticket examiners?

6. According to the DTC rules, commuters travelling without ticket will be served an “ordinary punishment” of 15 days (in case of inability to pay the fine of 100 Rupees fine). What is the total number of such individuals who were sent to prison in last one year?

7.  Route no. 764 blue line buses do not stop exactly at the Nehru Place bus stop (when coming towards Munirka) but instead stop some 70-80 metres away even when the stop is not occupied by some other bus! The public runs after the bus like a herd of cattle! It is pathetic to watch men, women and children running to catch a bus because it does not stop at the designated place. Please witness this scene in the evening hours and do something about it. Thereafter inform accordingly in the reply. Also inform the total number of 764 DTC buses plying on the road.

***

Photo courtesy:  Orkut album of Mr. Amit Jha.

Edited to add: A lazy me received the replies to this RTI petition but got no time to upload it. I got about a dozen replies from almost all the DTC depots (most of them are handwritten and therefore irritating). If you want the replies, you may leave a comment here and I will post here or email you images of the replies. Thank you.

18 Comments Comments For This Post I'd Love to Hear Yours!

  1. ZIAUL HAQUE says:

    Doing a great job, keep it up! There is one suggestion: if you keep the background of your blog in a different colour , then I think it will look more attractive and easy to read.

  2. mugdha jain says:

    hey i am a student trying to look at the problems with the DTC. i am really interested in knowing the replies to your RTI. Kindly mail them to me at mugdha27jain@gmail.com.
    thanks.

  3. Mccallion says:

    Oh man, I don’t think so!

  4. Krishan Kumar says:

    Respacted Sir / Madam

    Sub:- Route No. 764 DTC Buses

    1)What is the total number of DTC buses at route no. 764 (if any) plying as on 24 Hrs.
    2)Give the timings of both DTC buses from Najafgarh to Nehru Place and the vice versa for a day.
    3)What is the total number of staff working here ?

    Also inform the total number of 764 DTC buses plying on the road.

    Thanks

    Krishan Kumar

  5. Vikas Gupta says:

    Krishan, you can file these questions in an RTI application with the DTC.

  6. Kinkel says:

    Great Post…
    Thanks

  7. Wark says:

    i really enjoyed your post.please post more

  8. dharmender says:

    Dear Sir/Mam,

    Sub:- Route No. 764 DTC Buses

    1)How much is the total nummber of DTC buses at route no. 764 (if any) plying as on 24 Hrs.
    2)Give the timings of both DTC buses from Najafgarh to Nehru Place and the vice versa for a day.
    3)What is the total number of staff working here ?
    4)A on date i have show maximum DTC AC bus service is increase but without AC Bus is less against AC Bus So, you are requested to pleas increase DTC bus without AC.
    5.) you are request one more that to please increase the bust service in morning time from 7 am. to 9 am. because maximum person are goes for service.

    Thanks & Regards
    Dharmender

  9. Anvesha says:

    now all the blueline buses plying on 615 have been stopped and none of the DTC buses are coming inside the campus. its been a headache getting inside the campus. what was the reply to the RTI you filed. I guess a major complaint should be registered with DTC on this issue.

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  11. surender singh says:

    sir
    I want know about of dtc bus route no 392,398.323
    1 What time of bus plying
    2 Why are bus runing on the road in group on same time.
    3 Why dtc bus are plying back of private bus
    4 Why dtc bus operator plying bus according to private bus operator.
    kindly give me reply on my mail id surenderbisht76@rediffmail.com

  12. Prayag says:

    please share your information that what is the rule for ladies seat reserved in dtc or inter stage buses? some one say it’s reserved only whenever the bus is not running from it’s first stand and someone said it’s valid up to first to third stop. After third stop/stand they are considering as a common seat, is it correct?

    Thanks,
    Prayag Bisht

    • shubham says:

      Hello Prayag,
      have u got the response of your query about seat reservation policy in dtc buses and could you please share me the process of filling an RTI on DTC

  13. Bisht says:

    please share your information that what is the rule for ladies seat reserved in dtc or inter stage buses? some one say it’s reserved only whenever the bus is not running from it’s first stand and someone said it’s valid up to first to third stop. After third stop/stand they are considering as a common seat, is it correct?

    Thanks,
    Prayag Bisht

  14. there is no route from sarai kale khan towards nizzamuddin,cgo complex, cannaught place , new delhi rly station.Dtc is running two routes from nizamuddinn rly station 166 and 181 plz extend one route towards sarai kale khan

  15. Md Farhan Zeb Khan says:

    if you have got the answers to your RTI kindly mail me at mdfarhanzebkhan@gmail.com if possible..It will be of great help to me as i am a new student of JNU..and for this i shall be highly obliged to you.